Terms & Conditions (Shipping & Returns)

 Terms & Conditions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 
Definitions
For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.


Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement)

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Service refers to the Website.

Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. 

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.


You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using  Our Service.

Shipping, Delivery, Return & Refund Policy

Last updated: November 26, 2025

Welcome to Vasai Local (vasailocal.in). This page includes our Shipping & Delivery terms along with our limited Return & Refund Policy. By placing an order, you agree to the details below.

1. Shipping & Delivery Policy

Order Processing

  • All orders are processed within 1–2 business days.

  • Orders are shipped within 3 days of the order date.

  • No processing or shipping on Sundays or public holidays.

Delivery Timeline

  • Once shipped, orders are delivered within 7–10 business days.

  • Timelines may vary due to courier delays, weather, holidays, or remote-area logistics.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free shipping promotions may be offered occasionally.

Incorrect Address / Failed Delivery

  • Please enter accurate and complete delivery details.

  • If an order is returned due to wrong address or failed delivery attempts, re-shipping will only occur after additional charges (if any) are paid.

Damaged or Delayed Orders

  • If your order arrives damaged or is severely delayed, contact us within 48 hours of delivery with photos/videos for verification.

  • Claims made after 48 hours may not be eligible for support.

2. Return & Refund Policy (Size Mismatch Only)

Because our products are limited edition, returns are not accepted except in one specific case:

✅ Eligible for Return/Exchange

You may request a return or exchange only if the size delivered to you does not match the size you ordered.

❌ Not Eligible

We DO NOT accept returns or refunds for:

  • Change of mind

  • Choosing the wrong size before ordering

  • Colour differences

  • Design preference

  • Delay by courier

  • Normal wear & tear after use

  • Any issue other than size mismatch from our side

Conditions for Size-Mismatch Returns

To qualify:

  1. Return will be acceptable within 4 days of delivery.

  2. The product must be unused, unworn, and in original packaging with tags intact.

  3. Clear photos/videos must be shared for verification.

  4. Approval is subject to review by Vasai Local.

If approved:

  • We will arrange an exchange for the correct size (based on availability).

  • If the size is unavailable, we will issue store credit or a refund.

  • Refund will be credited to your original payment method with in 7 days

3. Contact Us

For shipping, delivery, or size-mismatch return requests, contact us:

📧 Email: vasailocalofficial@gmail.com
📞 Phone / WhatsApp: 98900 64075

Bank Account Name: Ameya Ganesh Pai